Contact Us

Contact us for advice and assistance.

We are here to help.

Please select your reasons for contacting us so that we can serve you better.

Get Assistance and Advice on Workplace Matters

Enquiry on Fair Employment Matters

For fair employment matters, please fill in the form here

Fair employment matters

Provide Information on Discriminatory Job Advertisement

For discriminatory job advertisement, please fill in the form at <form SG url here>.

For employers, if you require advice on how to apply the Employment Act and other employment-related laws, guidelines and advisories to specific scenarios, apart from human resource or employment law consultancy services, you may consider using the SNEF Advisory, Resource and Consultancy Centre (ARCC@SNEF). If you have a pending case with TAFEP and would like to check the status of your case, please log in via Singpass at eServices.

For employees, if you have filed a report with TAFEP for assistance on workplace matters and would like to check the status of your case, please log in via Singpass at eServices.

 

Provide Information on Discriminatory Job Advertisement

For discriminatory job advertisement, please fill in the form at <form SG url here>.

Ask about Employer Programmes, Events, Training and Workshops 

Enquire about Tripartite Standards

Use the form below to submit an enquiry.

 

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

For employers who are interested in Tripartite Standards, please send us your queries using the enquiry form. 

For employers who wish to adopt the Tripartite Standards, you may do so via the Tripartite Standards adoption page. To view other available Employer programmes, please log in via Singpass at eServices.

Enquire about Employer Events, Training and Workshops

Use the form below to submit an enquiry.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

For employers who wish to learn more about available events, training and workshops, you may do so via TAFEP's Events page. To register for events, training and workshops, please log in via Singpass at eServices.

Give Feedback on our Website and Services

I want to report a technical error white using TAFEP eServices

Use the form below to submit an enquiry or provide general feedback on our services. We will reply to any enquiries within 7 working days.

Files must be less than 2 MB. Allowed file types: jpeg, jpg or png.

A screenshot of the error, together with the date and time will assist us in troubleshooting your error better.

No file chosen

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Give feedback on services and website

Use the form below to submit an enquiry or provide general feedback on our services. We will reply to any enquiries within 7 working days.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, processing, use, disclosure and retention of my personal data by TAL.
Per TAL’s Personal Data Policy (para 4), for my organisation’s official business representation and/or undertaking, I agree to provide only business contact information to TAL and consent to TAL’s collection, processing, use, disclosure and retention of this business contact information for business purposes.
For third party’s personal data or business contact information, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my application, report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Service Commitment

When replying to enquiries or feedback, we strive to meet the following standards.

Channel Standard
Phone Available from Monday to Friday 8.30am to 5.30pm, excluding lunch hours (12pm to 1pm) and Public Holidays.
Email
  • Reply to email enquiries within 7 working days.

We are located at

Address:
80 Jurong East Street 21, #02-05,
Devan Nair Institute for Employment and Employability,
Singapore 609607
Get directions

Hotline: 
68380969

Starting on 1 June 2024, we will handle your calls through a new appointment system to provide faster and more personalised support to you. 

When you contact us at our hotline, you will be asked to briefly share your enquiry with us. Our officer will provide you with immediate advice where possible. If more assistance is required, we will help you to schedule a follow-up call. This allows us to provide faster resolution and focused assistance to the customers who contact us via our hotline. 

You may also report your case using our webforms.

Operating hours:
Monday to Friday (8.30am to 5.30pm), excluding Public Holidays.